MANAGE YOUR INSURANCE POLICIES

Easily manage your account, file and track a claim, or pay your premium(s)

directly on your carriers website.

ACE

Manage your account and/or pay your bill

ACE

You may be prompted to login directly to the online portal. If you don't have a login, you can easily create one.

24 Hour Claims

To report a personal claim call 1-800-252-4670

To report a commercial claim call 1-860-408-2800

  • Online claim submission is available.

Allstate Insurance

Manage your account and/or pay your bill

Allstate Billing & Account Management

 

You may be prompted to login directly to Allstate's online portal. If you don't have a login, you can easily create one.

24 Hour Claims

1-800-255-7828

To Make A Payment

1-800-901-1732

Andover Insurance

Manage your account and/or pay your bill

Andover Billing & Account Management

 

You may be prompted to login directly to Andover's online portal. If you don't have a login, you can easily create one.

24 Hour Claims

978-475-3300

  • Online claim submission not available at this time.

 

Chubb

Manage your account and/or pay your bill

Chubb Billing & Account Management

You may be prompted to login directly to the online portal. If you don't have a login, you can easily create one.

24 Hour Claims

To report a personal claim call 1-800-252-4670

To report a commercial claim call 1-860-408-2800

  • Online claim submission is available.

Encompass Insurance

Manage your account and/or pay your bill

Encompass Billing & Account Management

 

You may be prompted to login directly to Safeco's online portal. If you don't have a login, you can easily create one.

24 Hour Claims

1-800-588-7400

To Make A Payment

1-866-430-2916

  • Click here to check out Encompass’ roadside mobile app, which offers 24-hour emergency roadside service with a wide range of available features under your towing and labor coverage. 
  • Online claims service is not available at this time.

 

GNY Insurance Companies

Manage your account and/or pay your bill

GNY Billing & Account Management

 

You may be prompted to login directly to GNY's online portal. If you don't have a login, you can easily create one.

To Make A Payment or Submit A Claim

1-800-522-5504

Harleysville Insurance

Manage your account and/or pay your bill

Harleysville Billing & Account Management

 

You may be prompted to login directly to Harleysville's online portal. If you don't have a login, you can easily create one.

24 Hour Claims

1-800-892-8877

To Make A Payment

1-866-665-4992

  • For Roadside Assistance, call 1-800-421-3535 press 1
  • For Flood customers, call 1-800-421-3535 press 2 for around the clock assistance.
  • To view in depth F.A.Q. and directions on how to file a claim with Harleysville, please click here.

Hartford Personal Insurance

Manage your account and/or pay your bill

Hartford Billing & Account Management

 

You may be prompted to login directly to Hartford's online portal. If you don't have a login, you can easily create one.

24 Hour Claims

1-800-327-3636

  • Online claim submission and tracking are both available online or over the phone:
    • Click here for Automobile Claims or call 1-800-243-5860 Glass Claims only, Call 1-877-687-1279
    • Click here for Homeowner’s Claims or call 1-877-805-9918

Liberty Mutual Commercial Insurance

Manage your account and/or pay your bill

Liberty Mutual Billing & Account Management

 

You may be prompted to login directly to Liberty Mutual's online portal. If you don't have a login, you can easily create one.

24 Hour Claims

1-800-362-0000

To Make A Payment

1-866-290-2920

Report your claim online by clicking here.

Main Street America Insurance

Manage your account and/or pay your bill

Main Street Billing & Account Management

 

You may be prompted to login directly to Main Street's online portal. If you don't have a login, you can easily create one.

24 Hour Claims

1-877-425-2467

To Make A Payment

800-611-0958

MEMIC Insurance

Manage your account and/or pay your bill

MEMIC Billing & Account Management

 

You may be prompted to login directly to MEMIC's online portal. If you don't have a login, you can easily create one.

24 Hour Claims

1-800-636-4292

To Make A Payment

518-453-3560

NYS Insurance Fund

Manage your account and/or pay your bill

NYS Billing & Account Management

 

You may be prompted to login directly to NYS's online portal. If you don't have a login, you can easily create one.

24 Hour Claims

1-888-875-5790

To Make A Payment

877-309-6028

Philadelphia Insurance

Manage your account and/or pay your bill

Philadelphia Billing & Account Management

 

You may be prompted to login directly to Philadelphia's online portal. If you don't have a login, you can easily create one.

24 Hour Claims

1-800-765-9749

To Make A Payment

1-877-438-7459

  • Reporting your claim is made easy through Philadelphia’s online submission site, click here to report your claim.

Progressive Insurance

Manage your account and/or pay your bill

Progressive Billing & Account Management

 

You may be prompted to login directly to Progressive's online portal. If you don't have a login, you can easily create one.

24 Hour Claims

1-800-274-4499

To Make A Payment

1-8558-0630

  • Progressive Roadside Assistance 1-888-776-2778.
  • Progressive offers fast, caring insurance claims service, 24 hours a day.  Report and track your claim online by clicking here.

Selective Insurance

Manage your account and/or pay your bill

Selective Billing & Account Management

 

You may be prompted to login directly to Selective's online portal. If you don't have a login, you can easily create one.

24 Hour Claims

1-866-455-9969

To Make A Payment

877-779-6248

  • Reporting your claim is now easier than ever, click here to report your claim online.
  • Glass only claims, call 800-638-8961]
  • For Bond claims, call 1-800-777-9656, ext. 2176.

Travelers Commercial Insurance

Manage your account and/or pay your bill

Travelers Billing & Account Management

 

You may be prompted to login directly to Travelers's online portal. If you don't have a login, you can easily create one.

24 Hour Claims

1-800-238-6225

To Make A Payment

800-252-2268

  • Claim submission and inquiry are both available online.
  • Click here for helpful tools for telephone reporting of business claims

Vermont Mutual Insurance

Manage your account and/or pay your bill

Vermont Mutual Billing & Account Management

 

You may be prompted to login directly to Vermont Mutual's online portal. If you don't have a login, you can easily create one.

24 Hour Claims

1-800-435-0397

To Make A Payment

802-223-2341

  • To report a glass claim, please call 1-800-873-4948 for immediate assistance.
  • For inquiry on an existing claim, or general claims related questions, please email Vermont Mutual’s Claim Department at claims@vermontmutual.com.

Adirondack Insurance Exchange

Manage your account and/or pay your bill

Adirondack Billing & Account Management

 

You may be prompted to login directly to Adirondack's online portal. If you don't have a login, you can easily create one.

24 Hour Claims

877-629-8003

  • Online claim submission not available at this time.
  • For emergency roadside assistance, including towing, call 1-800-668-1398.

 

AmTrust Financial

Manage your account and/or pay your bill

AmTrust Billing & Account Management

 

You may be prompted to login directly to AmTrust's online portal. If you don't have a login, you can easily create one.

24 Hour Claims

888-239-3909

To Make A Payment

877-528-7878

Central Insurance

Manage your account and/or pay your bill

Central Billing & Account Management

 

You may be prompted to login directly to Central's online portal. If you don't have a login, you can easily create one.

24 Hour Claims

1-888-263-2924

To Make A Payment

800-786-9052 option 1

For Glass Claims, please call Central’s glass network at 1-800-988-9808. Someone will be available to assist you around the clock.

 

Dryden Insurance

Manage your account and/or pay your bill

Dryden Billing & Account Management

 

You may be prompted to login directly to Dryden's online portal. If you don't have a login, you can easily create one.

24 Hour Claims

607-844-4879

To Make A Payment

607-844-3748

  • If your claim is a true emergency call the following numbers:
    • During Office Hours:  1-800-782-0154
    • Nights & Weekends Only:  1-607-428-0176 or 1-800-556-5802
  • Online claim submission and tracking is not available at this time.

 

Erie & Niagara Insurance

Manage your account and/or pay your bill

Erie & Niagara Billing & Account Management

 

You may be prompted to login directly to Erie & Niagara's online portal. If you don't have a login, you can easily create one.

To Make A Payment

1-800-234-9876

  • Questions? Email Erie & Niagara’s Claims Department at claims@enia.com.
  • Fax documents related to your claim directly to Erie & Niagara at 1-716-632-9621.

Hanover Insurance

Manage your account and/or pay your bill

Hanover Billing & Account Management

 

You may be prompted to login directly to Hanover's online portal. If you don't have a login, you can easily create one.

24 Hour Claims

1-800-628-0250

To Make A Payment

800-573-1187

  • Questions? Email Hanover’s Claims Department at firstreport@hanover.com
  • Fax documents related to your claim directly to Hanover at 1-800-399-4734.

Hartford Commercial Insurance

Manage your account and/or pay your bill

Hartford Billing & Account Management

 

You may be prompted to login directly to Hartford's online portal. If you don't have a login, you can easily create one.

24 Hour Claims

1-800-327-3636

To Make A Payment

1-866-467-8730

 

Online claim submission and tracking are both available online or over the phone:

 

Kemper Insurance

Manage your account and/or pay your bill

Kemper Billing & Account Management

 

You may be prompted to login directly to Kemper's online portal. If you don't have a login, you can easily create one.

24 Hour Claims

877-252-7878

For Claims, Press 1

For Billing, Press 2

Madison Mutual Insurance

Manage your account and/or pay your bill

Madison Mutual Billing & Account Management

 

You may be prompted to login directly to Madison Mutual's online portal. If you don't have a login, you can easily create one.

24 Hour Claims

800-766-6642

To Make A Payment

315-687-3211

 

MetLife Insurance

Manage your account and/or pay your bill

MetLife Billing & Account Management

 

You may be prompted to login directly to MetLife's online portal. If you don't have a login, you can easily create one.

24 Hour Claims

1-800-854-6011

To Make A Payment

800-680-3354

  • Click here to submit an auto glass claim online.
  • Claims made easy!  Click here to submit an auto or home insurance claim or track an existing claim.

Midstate Mutual Insurance

Manage your account and/or pay your bill

Midstate Mutual Billing & Account Management

 

You may be prompted to login directly to Midstate Mutual's online portal. If you don't have a login, you can easily create one.

24 Hour Claims

315-252-7218

  • Online claim submission not available at this time.
  • If you have a pending claim, please create a Midstate Direct℠account to check on its status.
  • For emergency claims situations, after business hours, please call:
    • James P. Chamberlain at 315-253-4353 or 315-729-5612
    • Dennis L. Laird at 315-729-5197
    • Michael LaVigne at 315-729-0361

NYCM Insurance

Manage your account and/or pay your bill

NYCM Billing & Account Management

 

You may be prompted to login directly to NYCM's online portal. If you don't have a login, you can easily create one.

24 Hour Claims

1-800-234-6926

For Claims and Billing, Press 2

  • Submit and view your claim history online by clicking here.
  • Use Claims Assistance and Claims University through NYCM to learn more about preventing and managing claims.  Click here for more information on Claims Assistance, and click here to go to Claims University.
  • Email NYCM’s Claim Department at claimservices@nycm.com.
  • Fax NYCM’s Claim Department at 1-607-695-2136.

Preferred Mutual

Manage your account and/or pay your bill

Preferred Billing & Account Management

 

You may be prompted to login directly to Preferred's online portal. If you don't have a login, you can easily create one.

24 Hour Claims

1-800-333-7642

To Make A Payment

888-511-2455

Safeco Insurance

Manage your account and/or pay your bill

Safeco Billing & Account Management

 

You may be prompted to login directly to Safeco's online portal. If you don't have a login, you can easily create one.

24 Hour Claims

1-800-332-3226

  • Safeco Roadside Assistance 1-877-762-3101.
  • Online claim submission not available at this time, however, you may track your claim online, click here.

Sterling Insurance

Manage your account and/or pay your bill

Sterling Billing & Account Management

 

You may be prompted to login directly to Sterling's online portal. If you don't have a login, you can easily create one.

24 Hour Claims

518-234-2521

Press, 1 for Billing

Press, 3 for Claims

1-800-462-4661 ( Weekend or Holiday's)

Online claim submission and tracking is not available at this time.

Utica National Insurance

Manage your account and/or pay your bill

Utica Billing & Account Management

 

You may be prompted to login directly to Utica's online portal. If you don't have a login, you can easily create one.

24 Hour Claims

1-800-216-1420

To Make A Payment

1-800-598-8422

  • To report your claim online, click here.
  • To make an inquiry on an existing claim, please call 1-866-860-1914 or 315-235-6600.

Wayne Cooperative Insurance

Manage your account and/or pay your bill

Wayne Cooperative Billing & Account Management

 

You may be prompted to login directly to Wayne Cooperative's online portal. If you don't have a login, you can easily create one.

24 Hour Claims

1-800-724-1648

Press, 3 for Claims

Press, 4 for Billing

  • Online claim submission and tracking is not available at this time. 
    • For claim inquiries please email Wayne’s Claim’s Department at claims@WCICNY.com.
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