IMMEDIATE ASSISTANCE

If you need immediate assistance with a fire or water emergency,
you can contact a local restoration company for 24/7 services:

Property Restoration

Manage your account and/or pay your bill

Property Restoration Billing & Account Management

 

You may be prompted to login directly to Property Restoration's online portal. If you don't have a login, you can easily create one.

 

(315)-454-0518

Trade-Mark Construction

Manage your account and/or pay your bill

Trade-Mark Construction Billing & Account Management

 

You may be prompted to login directly to Trade-Mark Construction online portal. If you don't have a login, you can easily create one.

 

(315)-345-1607

TPM General Contractors

Manage your account and/or pay your bill

TPM General Contractors Billing & Account Management

 

You may be prompted to login directly to TPM General Contractors's online portal. If you don't have a login, you can easily create one.

 

(315)-701-0107

SERVPRO

Manage your account and/or pay your bill

SERVPRO Billing & Account Management

 

You may be prompted to login directly to SERVPRO's online portal. If you don't have a login, you can easily create one.

 

(315)-488-3900

CONTACT YOUR CARRIER DIRECTLY

Need immediate claims assistance? File and track a claim directly with your carrier.

ACE

Manage your account and/or submit a claim

ACE Claim Information

You may be prompted to login directly to the online portal. If you don't have a login, you can easily create one.

24 Hour Claims

To report a personal claim call 1-800-252-4670

To report a commercial claim call 1-860-408-2800

  • Online claim submission is available.

Adirondack Insurance Exchange

Manage your account and/or submit a claim

Adirondack Claim Information

You may be prompted to login directly to Adirondack's online portal. If you don't have a login, you can easily create one.

 

24 Hour Claims

877-629-8003

  • Online claim submission not available at this time.
  • For emergency roadside assistance, including towing, call 1-800-668-1398.

Allstate Insurance

Manage your account and/or submit a claim

Allstate Claim Information

You may be prompted to login directly to Allstate's online portal. If you don't have a login, you can easily create one.

 

24 Hour Claims

1-800-255-7828

AmTrust Financial

Manage your account and/or submit a claim

AmTrust Claim Information

You may be prompted to login directly to AmTrust's online portal. If you don't have a login, you can easily create one.

 

24 Hour Claims

888-239-3909

Andover Insurance

Manage your account and/or submit a claim

Andover Claim Information

You may be prompted to login directly to Andover's online portal. If you don't have a login, you can easily create one.

 

24 Hour Claims

978-475-3300

  • Online claim submission not available at this time.

Central Insurance

Manage your account and/or submit a claim

Central Claim Information

You may be prompted to login directly to Central's online portal. If you don't have a login, you can easily create one.

24 Hour Claims

1-888-263-2924

For Glass Claims, please call Central’s glass network at 1-800-988-9808. Someone will be available to assist you around the clock.

Chubb

Manage your account and/or submit a claim

Chubb Claim Information

You may be prompted to login directly to the online portal. If you don't have a login, you can easily create one.

24 Hour Claims

To report a personal claim call 1-800-252-4670

To report a commercial claim call 1-860-408-2800

  • Online claim submission is available.

Dryden Insurance

Manage your account and/or submit a claim

Dryden Claim Information

You may be prompted to login directly to Dryden's online portal. If you don't have a login, you can easily create one.

24 Hour Claims

607-844-4879

  • If your claim is a true emergency call the following numbers:
    • During Office Hours:  1-800-782-0154
    • Nights & Weekends Only:  1-607-428-0176 or 1-800-556-5802
  • Online claim submission and tracking is not available at this time.

Encompass Insurance

Manage your account and/or submit a claim

Encompass Claim Information

You may be prompted to login directly to Safeco's online portal. If you don't have a login, you can easily create one.

24 Hour Claims

1-800-588-7400

  • Click here to check out Encompass’ roadside mobile app, which offers 24-hour emergency roadside service with a wide range of available features under your towing and labor coverage. 
  • Online claims service is not available at this time.

Erie & Niagara Insurance

Manage your account and/or submit a claim

Erie & Niagara Claim Information

You may be prompted to login directly to Erie & Niagara's online portal. If you don't have a login, you can easily create one.

To Submit A Claim

1-800-234-9876

  • Questions? Email Erie & Niagara’s Claims Department at claims@enia.com.
  • Fax documents related to your claim directly to Erie & Niagara at 1-716-632-9621.

Finger Lakes Fire

Manage your account and/or submit a claim

Finger Lakes Claim Information

You may be prompted to login directly to Finger Lakes portal . If you don't have a login, you can easily create one.

607-387-6800

  • Online claims service is not available at this time.

GNY Insurance Companies

Manage your account and/or submit a claim

GNY Claim Information

You may be prompted to login directly to GNY's online portal. If you don't have a login, you can easily create one.

To Submit A Claim

1-800-522-5504

Hanover Insurance

Manage your account and/or submit a claim

Hanover Claim Information

You may be prompted to login directly to Hanover's online portal. If you don't have a login, you can easily create one.

24 Hour Claims

1-800-628-0250

  • Questions? Email Hanover’s Claims Department at firstreport@hanover.com
  • Fax documents related to your claim directly to Hanover at 1-800-399-4734.

Harleysville Insurance

Manage your account and/or submit a claim

Harleysville Claim Information

You may be prompted to login directly to Harleysville's online portal. If you don't have a login, you can easily create one.

24 Hour Claims

1-800-892-8877

  • For Roadside Assistance, call 1-800-421-3535 press 1
  • For Flood customers, call 1-800-421-3535 press 2 for around the clock assistance.
  • To view in depth F.A.Q. and directions on how to file a claim with Harleysville, please click here.

Hartford Commercial Insurance

Manage your account and/or submit a claim

Hartford Claim Information

You may be prompted to login directly to Hartford's online portal. If you don't have a login, you can easily create one.

24 Hour Claims

1-800-327-3636

Online claim submission and tracking are both available online or over the phone:

Hartford Personal Insurance

Manage your account and/or submit a claim

Hartford Claim Information

You may be prompted to login directly to Hartford's online portal. If you don't have a login, you can easily create one.

24 Hour Claims

1-800-327-3636

  • Online claim submission and tracking are both available online or over the phone:
    • Click here for Automobile Claims or call 1-800-243-5860 Glass Claims only, Call 1-877-687-1279
    • Click here for Homeowner’s Claims or call 1-877-805-9918

Kemper Insurance

Manage your account and/or submit a claim

Kemper Claim Information

You may be prompted to login directly to Kemper's online portal. If you don't have a login, you can easily create one.

24 Hour Claims

877-252-7878

For Claims, Press 1

Liberty Mutual Commercial Insurance

Manage your account and/or submit a claim

Liberty Mutual Claim Information

You may be prompted to login directly to Liberty Mutual's online portal. If you don't have a login, you can easily create one.

24 Hour Claims

1-800-362-0000

Report your claim online by clicking here.

Madison Mutual Insurance

Manage your account and/or submit a claim

Madison Mutual Claim Information

You may be prompted to login directly to Madison Mutual's online portal. If you don't have a login, you can easily create one.

 

24 Hour Claims

800-766-6642

Main Street America Insurance

Manage your account and/or submit a claim

Main Street Claim Information

You may be prompted to login directly to Main Street's online portal. If you don't have a login, you can easily create one.

24 Hour Claims

1-877-425-2467

MEMIC Insurance

Manage your account and/or submit a claim

MEMIC Claim Information

You may be prompted to login directly to MEMIC's online portal. If you don't have a login, you can easily create one.

24 Hour Claims

1-800-636-4292

MetLife Insurance

Manage your account and/or submit a claim

MetLife Claim Information

You may be prompted to login directly to MetLife's online portal. If you don't have a login, you can easily create one.

24 Hour Claims

1-800-854-6011

  • Click here to submit an auto glass claim online.
  • Claims made easy!  Click here to submit an auto or home insurance claim or track an existing claim.

Midstate Mutual Insurance

Manage your account and/or submit a claim

Midstate Mutual Claim Information

You may be prompted to login directly to Midstate Mutual's online portal. If you don't have a login, you can easily create one.

24 Hour Claims

315-252-7218

  • Online claim submission not available at this time.
  • If you have a pending claim, please create a Midstate Direct℠account to check on its status.
  • For emergency claims situations, after business hours, please call:
    • James P. Chamberlain at 315-253-4353 or 315-729-5612
    • Dennis L. Laird at 315-729-5197
    • Michael LaVigne at 315-729-0361

Nationwide Insurance

Manage your account and/or submit a claim

Harleysville Claim Information

You may be prompted to login directly to Nationwides's online portal. If you don't have a login, you can easily create one.

24 Hour Claims

1-800-892-8877

  • For Roadside Assistance, call 1-800-421-3535 press 1
  • For Flood customers, call 1-800-421-3535 press 2 for around the clock assistance.
  • To view in depth F.A.Q. and directions on how to file a claim with Harleysville, please click here.

NYCM Insurance

Manage your account and/or submit a claim

NYCM Claim Information

You may be prompted to login directly to NYCM's online portal. If you don't have a login, you can easily create one.

24 Hour Claims

1-800-234-6926

For Claims and Billing, Press 2

  • Submit and view your claim history online by clicking here.
  • Use Claims Assistance and Claims University through NYCM to learn more about preventing and managing claims.  Click here for more information on Claims Assistance, and click here to go to Claims University.
  • Email NYCM’s Claim Department at claimservices@nycm.com.
  • Fax NYCM’s Claim Department at 1-607-695-2136.

NYS Insurance Fund

Manage your account and/or submit a claim

NYS Claim Information

You may be prompted to login directly to NYS's online portal. If you don't have a login, you can easily create one.

24 Hour Claims

1-888-875-5790

Philadelphia Insurance

Manage your account and/or submit a claim

Philadelphia Claim Information

You may be prompted to login directly to Philadelphia's online portal. If you don't have a login, you can easily create one.

24 Hour Claims

1-800-765-9749

  • Reporting your claim is made easy through Philadelphia’s online submission site, click here to report your claim.

Preferred Mutual Insurance

Manage your account and/or submit a claim

Preferred Claim Information

You may be prompted to login directly to Preferred's online portal. If you don't have a login, you can easily create one.

24 Hour Claims

1-800-333-7642

Progressive Insurance

Manage your account and/or submit a claim

Progressive Claim Information

You may be prompted to login directly to Progressive's online portal. If you don't have a login, you can easily create one.

24 Hour Claims

1-800-274-4499

  • Progressive Roadside Assistance 1-888-776-2778.
  • Progressive offers fast, caring insurance claims service, 24 hours a day.  Report and track your claim online by clicking here.

Safeco Insurance

Manage your account and/or submit a claim

Safeco Claim Information

You may be prompted to login directly to Safeco's online portal. If you don't have a login, you can easily create one.

24 Hour Claims

1-800-332-3226

  • Safeco Roadside Assistance 1-877-762-3101.
  • Online claim submission not available at this time, however, you may track your claim online, click here.

Selective Insurance

Manage your account and/or submit a claim

Selective Claim Information

You may be prompted to login directly to Selective's online portal. If you don't have a login, you can easily create one.

24 Hour Claims

1-866-455-9969

  • Reporting your claim is now easier than ever, click here to report your claim online.
  • Glass only claims, call 800-638-8961]
  • For Bond claims, call 1-800-777-9656, ext. 2176.

Sterling Insurance

Manage your account and/or submit a claim

Sterling Claim Information

You may be prompted to login directly to Sterling's online portal. If you don't have a login, you can easily create one.

24 Hour Claims

518-234-2521

Press, 3 for Claims

1-800-462-4661 ( Weekend or Holiday's)

Online claim submission and tracking is not available at this time.

Travelers Commercial Insurance

Manage your account and/or submit a claim

Travelers Claim Information

You may be prompted to login directly to Travelers's online portal. If you don't have a login, you can easily create one.

24 Hour Claims

1-800-238-6225

  • Claim submission and inquiry are both available online.
  • Click here for helpful tools for telephone reporting of business claims

Travelers Personal Insurance

Manage your account and/or submit a claim

Travelers Claim Information

You may be prompted to login directly to Travelers's online portal. If you don't have a login, you can easily create one.

24 Hour Claims

1-800-252-4633

  • Claim submission and inquiry are both available online.

Utica National Insurance

Manage your account and/or submit a claim

Utica Claim Information

You may be prompted to login directly to Utica's online portal. If you don't have a login, you can easily create one.

24 Hour Claims

1-800-216-1420

  • To report your claim online, click here.
  • To make an inquiry on an existing claim, please call 1-866-860-1914 or 315-235-6600.

Wayne Cooperative Insurance

Manage your account and/or submit a claim

Wayne Cooperative Claim Information

You may be prompted to login directly to Wayne Cooperative's online portal. If you don't have a login, you can easily create one.

24 Hour Claims

1-800-724-1648

Press, 3 for Claims

  • Online claim submission and tracking is not available at this time. 
    • For claim inquiries please email Wayne’s Claim’s Department at claims@WCICNY.com.
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